£1 per booking. That’s the whole price list
No subscription, no tiers, no wasted spend. 1 credit books 1 cast member for 1 job date and costs £1, whether you buy fifty or five thousand.
Buy as many as you need, when you need them. Purchased credits never expire.
Credits
No VAT is added. Minimum order 50 credits.
- Choose any amount you like, from 50 credits up
- Never expires once purchased
- Shared across your whole agency
- Refunded automatically when a booking is cancelled
What’s included, whatever you spend
Optional extras
Toggle on when you need them: each one draws from the same credit balance. No separate subscription, no separate billing.
SMS reminders
Auto-text cast members who haven’t replied to availability emails on time. Lifts response rates without you chasing manually.
Metered: credits per batch of SMS sent. Live rate shown in agency settings.
Custom email domain
Send roster emails from your own domain so the From address matches your brand.
Monthly credit subscription. Turn it off any time: the month is refunded if you have not used it. Live pricing shown in agency settings.
White-label branding
Add your own subdomain so production-facing pages (approval requests, booking responses, and timesheets) show your agency’s URL instead of RosterDeck’s.
Monthly credit subscription. Turn it off any time: the month is refunded if you have not used it. Live pricing shown in agency settings.
AI assistant
Search your roster, draft emails, confirm details, and auto-populate timesheets instantly using natural language.
Metered: credits based on token usage (input & output). Live rate shown in agency settings.
Digi-fit requests
Remote wardrobe fitting: booked cast upload fitting photos, production reviews them and picks an option, and the agreed supplement lands on the timesheet automatically.
Metered: credits per submitted digi-fit request. Live rate shown in agency settings.
Document signing
Send uploaded PDFs (NDAs, appearance releases, contracts) for e-signature, with a tamper-evident audit trail and signed copies automatically delivered.
Metered: credits per completed signature. Live rate shown in agency settings.
What counts as a booking? One credit is consumed each time a cast member is marked as booked on a specific job date: whether they accept your booking confirmation email or you set the status manually.
What if a booking is cancelled? Credits are refunded automatically when a booking is cancelled, either the cast member declines via their booking confirmation link, or you send them a Cast Release email. The only catch: once you’ve sent that cast member a call sheet for the job, the credit is committed (the platform has delivered the work), so a later release won’t refund.
Do credits expire? Purchased credits do not expire, once you buy them they stay on your account until you spend them. There is no bulk discount to chase, so there is no reason to buy more than you want: the rate is the same at 50 credits and at 5,000. Free credits we grant on signup (or as occasional promos) expire 60 days after they were granted and are always spent before your purchased balance.
Can I get a refund on credits I bought? Credits you haven’t spent stay on your account indefinitely, so there’s usually no need to refund. If you do need to close your account with a purchased balance still on it, get in touch within 30 days of your most recent purchase and we’ll refund the unspent portion of that purchase. Credits already spent on bookings or features are non-refundable.
Do I have to remember to top up? Only if you want to. Cast acceptances are always honoured even when your balance is empty, which puts you into debt and blocks new bookings until you buy more. Turn on automatic top-up and we buy a set amount on your saved card before that happens, so nobody has to watch the balance mid-shoot. It is off unless you switch it on.
Is there VAT on top? No. The price you see is the price you pay.
What about the optional extras? Custom email domain, white-label, SMS reminders, AI assistant usage, digi-fits, and document signatures are all paid out of the same credit balance. No separate billing. You can toggle them off any time. A monthly subscription is refunded on the way out if you have not used it that month; if you have, the month stays paid and you can turn it back on within that month at no extra cost.
Trying it out? Sign up for a demo account: every feature works without using credits, so you can see the whole product before deciding.